Terms

TERMS

FULL TERMS AND CONDITIONS

All of the designs, images, content and styling containing within this site are covered by strict copyright and held under trademark. Any unauthorized reproduction of images or designs, or breach of copyright, in whole or in part, will be referred to our legal advisors for immediate action. By accepting this notice you are accepting and are bound to comply to with the terms of this legal notice. If images are desired for print editorial or web media please contact betsycouturevintage@gmail.com

 OUR POLICY

BETSY COUTURE VINTGE WEDDING GOWNS bridal gowns are made from the finest silks and laces. While all of our pieces are handmade, we cannot provide a refund on the dress once the process has started. After your payment, we then order all your fabrics, which usually will take three months. Therefore, we ask for three months advance in ordering to be able to guarantee delivery of your dress (unless otherwise specified).

As our bridesmaid dresses are also to be paid in full before we make it, we cannot offer a refund once the process has begun.

However, we understand that purchasing your dress can really be a big splurge, so in the case that a bride is unable to pay for a gown in-full right away, we allow the option for paying 50% non-refundable deposit at check out, while the other half to be prior to completion of dress and shipping.

SHIPPING & DELIVERIES

We will do everything in our best effort to ship your online order out within three working days of the dress being complete, and fully paid for. Our standard shipping is Fed Ex domestic ground ($18), and Fed Ex express shipping 2 day air domestic ($40). These shipping charges have been rated through Fed Ex and will be included in the final payment. Any other special shipping needs can to be discussed and charges will apply accordingly. FedEx orders will arrive 6-10 days after they are shipped, though actual number of days may vary based on origin, destination, and customs delays. We do ship our pieces to our international clientele. International delivery times may vary for different countries, and we will try to ship your purchase within three business days from final receipt of payment. Due to international deliveries within the different regions shipping times may vary.

Shipping to destinations outside United States is processed through an international customs port into the country of shipment. Clearance of the item will be processed and may have import duties or custom taxes applied. Payment of these duties and taxes are necessary to proceed with importation. These taxes or importation duties are the responsibility of the buyer and will need to be paid in order to release your shipment. Duties and taxes vary for different countries. Please contact your local tax department for confirmation of tax levies.

BETSY COUTURE VINTAGE WEDDING GOWNS does not accept responsibility for missing parcels once the piece has been shipped out from our studio.

SIZING

We use the US standard sizing system and all gowns can be ordered in sizes XS to XL. All of our gowns are made-to-order, which means we do not begin constructing your dress until after you order it. If you are unsure of your size please send us your measurements and we will happily help you find which category best fits you. (We highly recommend you take your measurements before ordering.)

As we want you to feel as confident and comfortable as possible when ordering, we can send you a measurement sheet showing you what measurements we need and how to take them. Using your measurements we determine the best size for you. We can also organize a Skype session with you to explain it all or even take the measurements with you. You can refer to our sizing guide or email us at betsycouturevintage@gmail.com for any questions or concerns.

COLOR OPTIONS AND SWATCHES

There are no other color options for bridal gowns unless specified. If you are interested in seeing swatches from your favorite gown(s) email us at betsycouturevintage@gmail.com with your mailing address and which gown(s) you're interested in. We will send the swatches out to you asap!

ALTERATIONS

We will make the dress as close to your current size as possible, either based on the sample that you try on in store, or using your body measurements. Most dresses will require alterations to give it a perfect fit for the big day. Please be reminded that it is fairly standard in the wedding dress world to have your gown altered after purchasing, for that perfect fit. If you are a local bride we are happy to offer this service in-house, (alterations fees apply) but otherwise, we highly recommend that you take your dress to a seamstress who specializes in bridal if you wish to have it altered.

 

ANYMORE QUESTIONS

We are here to help you and want share in your special day so please feel free to call us at or email us betsycouturevintage@gmail.com with any other questions.

INTERNSHIPS

If you are based in the Salt Lake Valley and are interested in interning for us, please send your resume to betsycouturevintage@gmail.com